FAQ Day Sailing

Where can I book a tour with Joy Sailing Tours?
You can book directly with us or through your hotel and various tour operators and agents.

How do I pay for my tour?
A 50% deposit has to be paid to secure your booking. The remainder of your payment has to be made before departure. We accept cash, VISA and Mastercard. You may want to bring more than one option for payment as credit and debit cards happen to be rejected for a long list of technical and other reasons.

Is my transport to Joy Sailing Tours included?
No. The costs for taxis to and from our starting location are not included in the tour price.

Where do I have to go?
Tours usually start at Villa 424B, North Finger in Jolly Harbour. This is where Joy is currently docked. Any taxi driver in Antigua should be familiar enough with Jolly Harbour to bring you here. And of course we are happy to assist with driving instructions.

What do I have to bring?
Towels, swim suit, sunglasses and sun block. The sun is particular intense on the water, hence we strongly recommend to bring at least SPF 30.

How about snorkel gear?
Masks and fins are included in the tour price and provided by us.

What kind of food and beverages are included?
The tour includes an open bar of local beers, white/rosé/red wine, sodas, juices and water as well as snacks throughout the day. Our standard lunch is pan seared chicken breast and shrimp on a Mediterranean salad with olives and feta cheese, accompanied with freshly baked baguette bread.
For dessert we serve an original Antiguan rum cake.

How about safety on board?
Our boat is inspected by the Antiguan Marine Authorities on a regular basis. At the beginning of your trip you will receive a safety briefing pointing out the most important things to keep in mind while on the boat. Wearing a life vest is mandatory for kids and guests who cannot swim when leaving the cockpit of the boat. For legal reasons we will ask you to sign an Indemnity Agreement before departure.

What if the tour has to be canceled?
That depends on who cancels. If we have to cancel for reasons beyond our control like technical defects, illness of crew, and of course weather (see below)  you will receive a full refund.

In case you cancel:
– more than 7 days before the trip your deposit/payment will be refunded in full
– 48 hours before departure 50% of your deposit will be refunded
– less than 48 hours before departure, we unfortunately have to retain your deposit

What if the weather is really bad?
Sailing is an outdoor activity and weather plays an important role. Weather in Antigua is very stable and favorable but conditions may arise that make the planned tour untenable. This decision is taken by our skipper. If he decides to cancel your trip your deposit will be refunded in full.
If you decide you do not wish to start the trip your deposit will be forfeited.
Having said that whenever possible we will try to reschedule in order to accommodate you and not let the weather ruin the experience.